Summary
We want Mas.Pet to remain an authentic and safe space for users. Help us foster this community. Only post photos and videos you own, comply with the law at all times, and respect all Mas.Pet users—do not send spam or post nudity.
Detailed Description
Mas.Pet reflects our diverse community of cultures, ages, and beliefs. We dedicate significant time to considering factors that contribute to a safe and open environment for everyone.
We created these Community Guidelines so you can help us nurture and protect this incredible community. By using Mas.Pet, you agree to these guidelines and our Terms of Use. We commit to upholding these standards and expect you to do the same. Violations may result in content removal, account restrictions, or disabling.
In some cases, we allow content for public awareness that would otherwise breach our Community Guidelines if it holds public interest and relevance. However, we first assess its public interest value, evaluate potential harm risks, and make decisions based on international human rights standards.
- Share Only Photos and Videos You Own or Have Rights to Share
You retain ownership of the content you post on Mas.Pet. Always post authentic content—do not share anything copied from the internet that you lack rights to publish. - Post photos and videos appropriate for a diverse audience and relevant to your pets.
We acknowledge that some may wish to share artistic or creative nude imagery. However, nudity is not permitted on Mas.Pet. This restriction applies to photos, videos, or digital content depicting sexual acts, genitals, fully exposed buttocks, or female nipples.While sharing photos or videos of children is common, we may remove images showing children fully or partially nude for safety reasons. Even if shared with good intent, others might misuse such content.
- Encourage Genuine and Relevant Interactions
Avoid posting repetitive comments or content, or repeatedly contacting users for commercial purposes without consent. Do not offer or exchange money for Medals or other interactions. Do not post content that promotes, facilitates, or includes false or misleading user reviews or ratings.You need not use your real name on Mas.Pet, but we require users to provide accurate and up-to-date information. Do not impersonate others or create accounts to violate our guidelines or deceive others.
- Comply with the Law
Mas.Pet does not tolerate individuals or activities supporting terrorism, organised crime, hate groups, sexual services, private sales of firearms, alcohol, tobacco, or non-medicinal drugs. We remove content attempting to trade, donate, request, or coordinate non-medicinal drugs.The private sale of live animals is prohibited, though physical stores may post such offers. Coordinating the sale or poaching of endangered species or their parts is strictly banned.
Always comply with the law when buying or selling regulated goods. We have zero tolerance for sharing sexual content involving minors or threats to publish intimate images of others.
- Respect All Members of the Mas.Pet Community
We promote a diverse and positive community. We remove content containing credible threats, hate speech, targeted harassment, personal information used for blackmail, or unwanted repeated messages. Critical discussions about pet welfare are generally permitted.Encouraging violence or attacking individuals based on race, ethnicity, nationality, gender, sexual identity, orientation, religion, disability, or illness is unacceptable.
Serious threats to public or personal safety are prohibited, including specific threats of physical harm, theft, vandalism, or financial damage. We thoroughly review all reported threats.
- Help Maintain Safety by Avoiding Promotion of Self-Harm
The Mas.Pet community is a space where members support one another. We contribute by providing educational resources in the app and ensuring everyone receives needed support.Encouraging self-harm or harm to pets contradicts this supportive environment. Accounts reported for such behaviour will face content removal or disabling. We may also remove content mocking victims of self-harm (people or animals).
- Consider Carefully Before Posting Sensitive Events
Many use Mas.Pet to share significant events. However, highly graphic imagery may be removed to ensure the platform remains appropriate for all ages and audiences.
Help Us Keep the Community Strong
- Every member plays a vital role. If you encounter content violating our guidelines, report it via our website contact form. Our team reviews reports promptly and removes non-compliant content. Even without a Mas.Pet account, you can submit a report. Include details like links, names, and descriptions to help us act quickly.
- If content displeases you but does not breach guidelines, please ignore it. Many disputes can be resolved directly between community members. If someone posts your content, request its removal privately. If unresolved, submit a copyright or trademark report. Avoid posting screenshots or drawing attention to issues, as this may constitute harassment.
- We notify law enforcement if we believe there is a risk of physical harm or threats to public safety.
For more information, review our Terms of Use.
Thank you for helping us build one of the world’s best communities.
The Mas.Pet Team